Features
One platform replaces
your entire stack.
Stop duct-taping tools together. The Luxury Suite is a complete operating system — resident app, manager app, web dashboard, and admin platform — all native, all real-time, all under your brand.
93
Resident Views
110+
Manager Views
31
Feature Flags
3
Plan Tiers
Resident Experience
Residents never call the office again.
Pay rent, book the pool, track a package, message management — everything a resident needs, in one app they actually want to use.
Personalized Dashboard
A glanceable home screen with rent status, upcoming reservations, alerts, announcements, and quick actions — all tailored to the resident.
Rent Payments & Auto-Pay
Pay rent instantly, set up auto-pay, manage payment methods, view the full ledger, and download statements. Split rent with roommates.
Maintenance Requests
Submit requests with photos and urgency levels. Track real-time status from submission to completion. Rate the work when it's done.
Package Tracking
See when packages arrive, where they're stored, and mark them as picked up. Set vacation holds with special instructions.
Guest Access Passes
Register guests and generate 4-digit access codes they can show at arrival. Set visit dates, time windows, and reasons. Revoke anytime.
Parking & Guest Passes
View assigned spots, generate guest parking passes, report violations with photo evidence, and manage your parking from the app.
Amenity Booking
Browse every amenity with real-time availability. Book time slots for the pool, gym, rooftop, conference rooms, BBQ grills, and more.
Fitness Classes
View the weekly class schedule, see instructor bios and difficulty levels, book a spot or join the waitlist — yoga, HIIT, cycling, and more.
Messaging
Direct conversations with management, maintenance, and concierge. Real-time messaging with read receipts and photo attachments.
Community & Events
RSVP to community events, browse the resident marketplace, post on the community board, and connect with neighbors.
Local Perks & Referrals
Exclusive discounts from local businesses. Refer a friend and earn rent credits when they sign a lease.
Property Management
Your entire operation. One login.
KPIs, work orders, leasing, financials, staff, residents — stop switching between tools. Manage everything from a native iOS app or your browser.
Real-Time Dashboard & KPIs
Occupancy rate, revenue collected, open maintenance tickets, delinquent accounts, move-ins, and move-outs — all at a glance with trend indicators.
Work Order Management
Create, assign, and track work orders by category, urgency, and technician. Monitor response times, parts costs, and completion rates.
Resident Directory
Searchable resident database with lease status, balances, auto-pay enrollment, contact info, vehicles, pets, and emergency contacts.
Unit Inventory
Full unit listing with status tracking — occupied, vacant, make-ready, model, or offline. Floor plans, square footage, and current tenant info.
Financials & Rent Roll
Collection rate, revenue tracking, delinquency management, charge posting, credit adjustments, and downloadable financial reports.
Leasing Pipeline
Visual pipeline from prospect to move-in. Track tours, applications, approvals, and signed leases. Assign agents and log communications.
Package Scanning & Logging
Scan incoming packages, assign to residents, track storage time, send pickup notifications, and manage overdue packages.
Announcements & Bulk Messaging
Create property-wide announcements with priority levels. Send targeted messages to specific buildings, floors, or resident segments.
Events & Amenity Management
Create community events, manage RSVP capacity, control amenity hours and closures, and track utilization metrics.
Staff Directory & Scheduling
Manage your team — property managers, leasing agents, maintenance techs, concierge, security, and more. Assign shifts and tasks.
Parking & Violation Enforcement
Assign spots, manage the waitlist, issue violations with photos, process fines, and coordinate towing when needed.
Analytics & Reporting
Deep analytics for occupancy, revenue, maintenance, leasing conversion, and resident satisfaction. Export reports as PDF or CSV.
Operations & Services
No more third-party add-ons.
Laundry, concierge, parking, trash, vendor access, inspections — services that other platforms charge extra for are built in from day one.
Concierge Services
Dry cleaning, dog walking, house cleaning, car wash, grocery delivery, and handyman services — residents request and track everything in-app.
Laundry Room Status
Live machine availability by floor. See which washers and dryers are free, track active cycles, get notified when your load is done.
Trash & Recycling
Valet trash schedules, recycling guidelines, bulk item pickup requests, compost locations, and holiday schedule changes.
Bike Storage
Assigned bike spots, availability tracking, repair station booking, and waitlist management for high-demand properties.
Storage Units
Browse available units by size and price, rent directly in-app, view access logs, and join the waitlist if full.
Pet Management
Register pets with breed, weight, and vaccination records. Property managers can enforce pet policies and track registrations.
Vendor Access Scheduling
Schedule vendor entry with time windows, access instructions, and one-time codes. Get notified when vendors arrive.
Inspections & Compliance
Schedule move-in, move-out, annual, and safety inspections. Track results, assign inspectors, and maintain compliance records.
Surveys & Feedback
Create and distribute resident satisfaction surveys. Multiple question types, anonymous options, and aggregate results.
Move-In & Move-Out Workflows
Checklists, elevator reservations, condition documentation, deposit tracking, forwarding addresses, and photo comparisons.
Platform & Scale
Onboard a property in minutes, not months.
One codebase. Unlimited properties. White-label branding, feature flags, and data isolation — every client gets their own experience with zero custom development.
Multi-Tenant Architecture
Each property gets fully isolated data, unique branding, and independent feature configuration — all from a single shared platform.
White-Label Branding
Custom logo, colors, tagline, and messaging per property. Residents see their community — not our platform. Zero hardcoded strings.
31 Feature Flags
Every feature can be toggled per property. Disabled features don't show up at all — no grayed-out upsells, no clutter.
Portfolio Dashboard
Aggregate metrics across all your properties. Compare occupancy, revenue, NOI, and satisfaction scores side by side.
Role-Based Permissions
Super Admin, Property Admin, Property Manager, Leasing Agent, Maintenance Tech, Concierge, Security — each sees only what they need.
Native iOS + Web Dashboard
Residents and managers get purpose-built iOS apps. Property managers also get a full web dashboard for desktop workflows.
Enterprise Security
Secure authentication with refresh tokens, rate limiting, encrypted payment processing via Stripe, and full audit logging.
Multi-Channel Notifications
Push, email, SMS, and in-app notifications — configurable per category. Residents choose how they want to be reached.
Complete Audit Trail
Every action logged with timestamp, user, resource, and IP address. Export logs for compliance. Full visibility into platform activity.
Real-Time Updates
WebSocket-powered messaging, live amenity capacity tracking, real-time maintenance status updates, and instant notification delivery.
Subscription Billing
Three plan tiers — Starter, Professional, and Enterprise — with automatic billing, invoice management, and usage-based scaling.
Admin Control Center
Onboard properties, manage subscriptions, configure feature flags, monitor support tickets with SLA tracking, and control platform-wide settings.
Replace your outdated system today.
Most properties pay $10,000–$50,000/year for software that does less. The Luxury Suite delivers a modern platform at a fraction of the cost.